Starting with loans of laptops to some tenants over 15 years ago, CHS has been at the forefront of digital inclusion for both its own customers and the wider community ever since. This work has included several trail-blazing projects. A Big Lottery funded project (Making Money Count) was one of the very first projects, if not the first, in the country to use low-cost tablets and 4G hotspots to test affordable access for all and “field-test” research on the cost-savings of being online. In 2016, CHS partnered with Microsoft Research (Cambridge) to test new affordable internet access technology with some of its Cambridge residents in several test locations (Project Belgrade). Other partners CHS has worked with include Rural Cambs CAB, Clarion Housing, Axiom Housing, Cross Keys, Fenland DC, and Centre 33. Currently CHS is tackling digital inclusion alongside financial capability through the National Lottery/ European Social Fund jointly-funded “New Horizons” project ( and through a Cambridge City Council community grant-funded project in Cambridge City providing skills and information and advice.