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Cambs Digi Fest: Accessibility and Social Media

5 November 2024

White background with pixelated pink squares. We see a pink robot with its arm raised and a big speech bubble from its mouth. Text inside the bubble reads: We want to ensure our social media is accessible and inclusive - so what can we do? Join our webinar where Passion4Social will provide their expert guidance!
We also see the titles ‘Cambs Digi Fest 2024’, ‘Accessibility and Social Media’ and ‘Tuesday 5 November 13:30-14:30’
We see 5 logos: Cambridgeshire Digital Partnership, Connecting Cambridgeshire, Cambridge city Council Community Grants, CCVS and Passion4Social.

Thank you to all who joined us for this webinar, our third event for Cambs Digi Fest and hosted by the amazing Passion 4 Social!

Thiago Carmo and Allana Grant did a brilliant presentation explaining all about accessibility and guiding us though how we can make social media, content, images and videos more accessible.

Why do we need to do this?

We need to make our digital comms accessible because it’s the right thing to do and we are reaching up to 35% more of the population. We put so much hard work into our comms so let’s reach as many people as possible and not leave anyone out!

Please catch up on the presentation here:

Notes

There are 3 types of disability: permanent, temporary and situational. So, for example accessibility is important for hearing.

  • Permanent: deaf
  • Temporary: ear infection
  • Situational: noisy surroundings

General guidelines for social media.
•Use Alternative Text Descriptions for Images
•Caption Videos
•Avoid GIFs or Post Context for Animated GIFs
•CamelCase Hashtags
•and Limit Emojis and Emoticons

You should also use simple, plain language in your content and avoid slang and acronyms. Keep sentences short and break up content so it’s easier to read. Use an accessible simple font such as calibri and a good size, at least 12 points. Please avoid GIFs as they aren’t compatible with screen readers and could trigger seizures. Avoid too many emojis too!

Try not to use caps and special characters too! Shorten your weblinks with an app such as Bitly and make sure you add a call to action.

Add alternative text to your images, and make sure you have a good colour contrast.

For videos, make sure you add closed captions and an audio description of your video. You can add details in the description of links to versions with a different language too. If you are shooting the video then make sure you have a wide enough frame to fit in the captions.

YouTube generates captions and you can edit them afterwards.

TikTok is not recommended as it isn’t very accessible, and avoid using Instagram live too.

Discussion

A few questions arose during and after the presentation.

Where should you put a hashtag? A hashtag can be used anywhere in the text but please don’t use many as the screen reader will read out every single one. It is best to put them at the end of tweets and in the comments on Instagram.

It is fine to tag people in social media posts.

YouTube is an excellent tool for accessibility, Vimeo also, but Thiago feels YouTube is the best if you add captions have a good resolution for images. Alana adds that you should make sure users are aware that they can change the settings so YouTube doesn’t just automatically start playing the next video. Thiago follows from this to say to make sure videos don’t automatically play when you open a website.

What should you describe with ALT text and what should you not? Should you describe everything? Would that be irritating for people using screen readers? Thiago says only describe the image if it conveys a message and important for your content. Please don’t worry about describing everything.

Thank you to all that attended.

You can find out more about why accessibility is important from Lorna, CCVS’ Communications Officer, here on Cambridge CVS’ website: Accessible Communications

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